IT Services

IT Support & Managed Service Provider for MAT's, academies & schools

What do we offer?

DMAT IT Services is part of the Durrington Multi Academy Trust family. We provide a range of bespoke support options to MAT’s, academies & schools through our highly skilled and friendly IT service desk team.

We understand the challenges IT support can brings to schools, by utilising our unique support model we can provide a support service to release school leaders focus on teaching and learning.

Service Desk Support

Our centralised support desk gives you quick access our IT experts. We will be able to remote assist you with any issues you might face. Our support desk is used to prioritise & solve support tickets.

Managed Services

We will work with you alongside our school's leadership team or existing IT support team to make sure that your infrastructure is managed and maintained worry-free.

Proactive Monitoring

Using our specialist toolkit we will proactively monitor your IT network and identify potential issues before they affect users.

Procurement

Our experts will support you in getting value for money for hardware, software and solutions.

Emergency Support

We understand that IT can be stressful, particularly during service outages. Our support services enables us to support and guide you though these situations.

Strategic Development

IT development never stops. We will work with your leadership team to plan, develop and implement your IT strategy.

Our Support Approach

Our highly skilled and friendly Service Desk Team provide onsite and remote assistance to resolve all your IT Questions.

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Service desk requests resolved last year
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Average first response
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Average resolution time
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Average resolution time for high priority tickets
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Requests resolved within SLA

All data based on service desk statistics from 1st January 2020 to 31st December 2020

What do we support?

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Users supported
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End user devices
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Servers

Get In Touch

Support Email

support@itservices.dmat.education

Support Telephone

01903 687 369

Find out how we can support you

hello@itservices.dmat.education

Potential Suppliers

procurement@itservices.dmat.education

Remote learning support and guidance for parents/carers at @DurringtonHigh can be found here durringtonhighschool.co.uk/wp…

About 4 months ago from DMAT IT Services's Twitter via Hootsuite Inc.

DMAT IT Services

Durrington Multi Academy Trust, The Boulevard, Worthing, West Sussex, BN13 1JX

© DMAT IT Services

Part of Durrington Multi Academy Trust

Registered company number 08895870